Service Desk

Classroom Issues, Client Desktop Imaging/Installation/Move/Replacement, Client Licensing, Client Troubleshooting, Loaner Equipment, Printers, Peripherals

Categories (3)

Temporary Change Control

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ResNet Services - Ethernet Port Repair

Dorm users can report and schedule a port repair if their ethernet port is damaged
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ResNet Services - Wifi

Trouble with Wifi or wired internet access
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Services (17)

Account or Password Reset Assist

Classroom Incident

Classroom Support

Client Hardware Incident

Client Hardware Request

Client Software Incident

Client Software Request

Clock In & Out

Clocking in and out

Disconnected Call

Call that came in but no voice message was left.

Ethernet Port Repair

I Need Assistance

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Loaner Equipment

Office Technology Move

Please use this form when you need to have your desktop and phone moved from one physical space to another physical space.

Password Reset

Technology Purchase

There is an issue with ...

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Training Assistance