Popular Services
GENETEC Door access and cameras system which manages card Door accesses and cameras across the University.
Duo enrollment - new or update request. Duo is required to access Cardinal Financials and nVision Drill Downs.
Issue or Question about your Cardinal Mail Account.
Select this link for tutorials to upload new content, copy full courses or individual content from one semester to another or to request specific guidance.
Please select this link for more information about combining Cardinal Learn (Brightspace) courses for streamlined delivery.
Requesting a new Shared drive (Info Required)
1) Shared drive name.
2) Permissions.
3) Google Groups for Shared drive access.
4) Shared drive owners.
5) Shared drive members (optional).
Definition
A delegated account is a service a department may request in order to have a central mailbox.
For example, you could have a delegated account named dept-office@cua.edu. This mailbox serves as a central point from which to send and receive email that can be used by several people. The delegated account is a user account into which no one logs on, but for which its mailbox can be used by one more more people.
Note that this shared, delegated account is different from Google Shared drives, which are storage space not associated with any individual account. Shared drives are the way departments use Google Drive to store documents for use by the department, or a project, as a whole.
Google Groups allow you to create and participate in email-based groups for community conversations. Google Groups are the official University email distribution (mailing list) service.
With Google Groups, when you send a message to the Group address, e.g., test-group@cua.edu, all email addresses that are members of that Group will receive a copy of the message in their mailbox. There is also an option to have a web forum that all members can access. Groups are useful to use when you need to publish an address, because the Group email address remains the same even as members come and go.
Your account is locked and will unlock automatically after 25 minutes from the last incorrect attempt - for immediate assistance, please call 202-319-4357. Be sure to update your saved password on any device (whenever you reset your password) such as a mobile phone or tablet, as the old password may cause continued lockouts.
Master course shells can be created to centralize course management and will not be deleted per the retention policy.
If you are physically moving from one office space to another and there is furniture that needs to be moved.
Organizations in Cardinal Learn (Brightspace) provide a virtual community for specific groups within Catholic University.
For assistance with course enrollments in Cardinal Learn to include DSS Staff, School-level Admins, etc.
A Guest Logon Account is created for departments to provide temporary, guest access to classroom and lab workstations for guest speakers, summer program groups, and other campus visitors who are not deemed eligible for or in need of a sponsored account. For Sponsored Account Requests please visit https://webapp.catholic.edu/account-request/ind...
Select this link to troubleshoot missing courses for students and instructors. Please select the "Request Service" link to the right if the troubleshooting steps do not resolve your issue.