Cardinal Voice

Telephones, Voicemail, Zoom Phone

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Articles (10)

Adjust Your Call Status as needed, in real time

Do you have a busy day ahead? Set your call status and let Zoom phone take your worries away.

Blocking a Caller/Number on Zoom Phone

Best way to stop a number from reaching a call tree is to add it to your Zoom Phone Block List (account/site or per-user blocked list). That prevents the caller from reaching your auto-receptionist, call queues or phone users.

Call Handling

Did you know that you can manage when your Zoom phone rings based on your availability or office hours? Here's a pro tip!

How to Create Alternate Voice Messages (OOO)

Tips on how to create OOO messages in your Zoom portal

How to Set Up Voicemail on my Zoom Phone

Checking voicemail should be easy. With Zoom phone it is easy, and fully customizable.

Transferring calls on my T33G Zoom Phone

The Yealink T33G desk phone is a reliable device used across campus for handling calls through Zoom Phone. It supports several transfer options to ensure that calls reach the correct person or department efficiently.

Transferring Calls with my T31G Zoom Phone

The Yealink T31G is one of the standard Zoom Phone desk sets used across campus. The transfer feature allows you to seamlessly redirect a live call to another user, department, or voicemail box. Follow the instructions below to ensure the transfer completes successfully.