Create a Service Desk Ticket (Catholic University users please sign in first)
 
"A security update will be applied to Drive" message
Did you receive this message from Google in your Cardinal Mail inbox on or about July 26, 2021? If so, please read about the Google security update for Drive in our article linked below, and learn what it means for you as a Google Workspace file owner. Google will start rolling out enforcement of the security update requirements on September 13, 2021.
https://sites.google.com/cua.edu/ts-servicedesk/menu/gsuite/driveupdate2021

Make a service request (Catholic University users please sign in)

I need help working with …
hardware, software, website, online coursework, online tools, phone/voicemail

I have a request for …
new/updated software, email/groups/delegation, shared drive, sponsored account, technology purchase, telephone

I would like …
equipment installed/moved/updated, training

Report a technology issue (Catholic University users please sign in)

I am able to work, but there is an issue with …
an error message, slowness, a virus, phishing, display, audio

I am having trouble working because there is an issue with …
logging on, my access, slowness, an error message, my hardware, virus

I am not able to work at all because ...
can't connect to network, computer isn't working, can't access the Internet, can't log on, no access

 

Contact the Service Desk


Phone: (202) 319-HELP (-4357)
Email: techsupport@cua.edu
Location: Leahy Hall room 117

Walk-in Hours
Monday - Friday 9:00 a.m. - 5:00 p.m.

Phone Assistance Hours
Monday - Friday 9:00 a.m. - 5:00 p.m.
(Closed on Catholic University holidays)

Emergency Classroom Support
(202) 319-6432

After hours outage
Report a major technology outage outside our normal business hours (Cardinal Logon required)