Create a Service Desk Ticket (Catholic University users please sign in first)
 
Are you a new resident student? Here are some helpful links:
Change your password
Using the network in Residence Halls
Additional technology resources

Make a service request (Catholic University users please sign in)

I need help working with …
hardware, software, website, online coursework, online tools, phone/voicemail

I have a request for …
new/updated software, email/groups/delegation, shared drive, sponsored account, technology purchase, telephone

I would like …
equipment installed/moved/updated, training

Report a technology issue (Catholic University users please sign in)

I am able to work, but there is an issue with …
an error message, slowness, a virus, phishing, display, audio

I am having trouble working because there is an issue with …
logging on, my access, slowness, an error message, my hardware, virus

I am not able to work at all because ...
can't connect to network, computer isn't working, can't access the Internet, can't log on, no access

 

Contact the Service Desk


Phone: (202) 319-HELP (-4357)
Email: techsupport@cua.edu
Location: Leahy Hall room 117

Walk-in Hours
Monday - Friday 9:00 a.m. - 5:00 p.m.

Phone Assistance Hours
Monday - Friday 9:00 a.m. - 5:00 p.m.
(Closed on Catholic University holidays)

Emergency Classroom Support
(202) 319-6432

After hours outage
Report a major technology outage outside our normal business hours (Cardinal Logon required)