My course copy is stuck in queue

Body

  • Issue/Question

How long does a course copy take?
My course copy is stuck in queue. 
I submitted a course copy but have not received a confirmation email of completion.

  • Environment

Blackboard 

  • Cause 

Typically a course copy should only take a few minutes to complete. However, the time will increase with course size and other copies in queue. 

  • Resolution

A course copy stuck in the 'waiting' queue indicates an issue with the system. If it has been over 2 hours, notify our support team or your system administrator for investigation. 
DO NOT attempt another course copy, duplicate course copies will result in duplicate content.

Details

Details

Article ID: 104611
Created
Tue 4/7/20 1:37 PM
Modified
Tue 9/5/23 2:45 PM